Please answer only if you had this problem with phone. Mine is brand new and had this problem out of box. Just did update. ot sure if I should return it. (if it's a hardware problem for instance)
https://www.youtube.com/watch?v=NHz_IcRC9iI If you need a visual
https://www.youtube.com/watch?v=NHz_IcRC9iI If you need a visual
Download from this link
