I am unable to back up WhatsApp. I contacted WhatsApp support and their response is as quoted:
"It appears that your device is rooted. We are sorry, but we don’t support rooted devices. We understand the reasons behind rooting a device, but please be aware that any new configuration that is a result of rooting may conflict with WhatsApp.
If you wish to receive further assistance, please remove root access from your device. Then, contact us again from inside the app (WhatsApp [Settings] > [Help] > [Contact us]). "
Please can someone how to remove root access from my phone?
Thanks
"It appears that your device is rooted. We are sorry, but we don’t support rooted devices. We understand the reasons behind rooting a device, but please be aware that any new configuration that is a result of rooting may conflict with WhatsApp.
If you wish to receive further assistance, please remove root access from your device. Then, contact us again from inside the app (WhatsApp [Settings] > [Help] > [Contact us]). "
Please can someone how to remove root access from my phone?
Thanks
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